Organization / Types/ Inputs

SupportTicketCreateInput

Input fields

inboxIdID

ID of the inbox.

documentTypeInvestigationDocumentType

Evidence document category.

CLAIM_FORMDAMAGE_PHOTOSDISPATCHINVOICEMANIFEST_ACCEPTANCENON_RECEIPT_STATEMENTPACKAGING_PHOTOSPACKED_ITEMSPACKING_PHOTOSPROOF_OF_DELIVERYPROOF_OF_VALUEPURCHASE_INVOICERECIPIENT_PHOTOSALES_INVOICETRACKINGWEIGHT
stagedUrlString

Staged URL.

bcc[String!]

Email recipients to blind-copy.

bodyString

Body.

cc[String!]

Email recipients to copy.

isDraftBoolean

Whether to save the resource as a draft.

to[String!]

Primary email recipients.

typeSupportMessageType

Type of the support ticket create message.

CUSTOMERMESSAGENOTE
prioritySupportTicketPriority

Priority.

HIGHLOWNORMAL
requesterOrganizationIdID

ID of the requester organization.

statusSupportTicketStatusDefault: OPEN

Status after creating the ticket.

AWAITING_REPLYCLOSEDOPENPENDINGRESOLVED
subjectString

Subject.