GraphQL API
Organization API
Organization / Types/ input

SupportTicketCreateInput

Input fields

7 fields
inboxId•ID

ID of the inbox.

stagedUrl•String

Staged URL.

bcc•[String!]

Email recipients to blind-copy.

body•String

Body.

cc•[String!]

Email recipients to copy.

isDraft•Boolean

Whether to save the resource as a draft.

to•[String!]

Primary email recipients.

type•SupportMessageType

Type of the support ticket create message.

CUSTOMERMESSAGENOTE
priority•SupportTicketPriority

Priority.

HIGHLOWNORMAL
requesterOrganizationId•ID

ID of the requester organization.

status•SupportTicketStatusDefault: OPEN

Status after creating the ticket.

AWAITING_REPLYCLOSEDOPENPENDINGRESOLVED
subject•String

Subject.