GraphQL API
Organization API
Organization / Support

supportConversation

Find a single support conversation.

Arguments

1 argument
id•ID

ID of the support conversation.

Possible return

channel•SupportConversationChannel!

Channel of the support conversation.

EMAILINTERNALTICKET
createdAt•DateTimeTz!

When the support conversation was created.

id•ID!

Unique primary key.

messagesCount•Int!

Messages count of the support conversation.

subject•String

Subject of the support conversation.

targetEmail•String

Target email of the support conversation.

createdAt•DateTimeTz!

When the support ticket was created.

id•ID!

Unique primary key.

lastMessageAt•DateTimeTz

When the most recent message was sent.

priority•SupportTicketPriority!

Priority of the support ticket.

HIGHLOWNORMAL
snoozedUntil•DateTimeTz

Snoozed until of the support ticket.

status•SupportTicketStatus!

Current status of the support ticket.

AWAITING_REPLYCLOSEDOPENPENDINGRESOLVED
subject•String!

Subject of the support ticket.

ticketNumber•String!

Ticket number of the support ticket.

updatedAt•DateTimeTz!

When the support ticket was last updated.

waitingSince•DateTimeTz

Waiting since of the support ticket.

updatedAt•DateTimeTz!

When the support conversation was last updated.