supportTicketCreateConversation

Create a conversation for a support ticket.

Arguments

2 arguments

id•ID!

ID of the support ticket.

channel•SupportConversationChannel

Channel.

EMAILINTERNALTICKET

inboxId•ID

ID of the inbox.

subject•String

Subject.

targetEmail•String

Target email.

Possible return

channel•SupportConversationChannel!

Channel of the support conversation.

EMAILINTERNALTICKET

createdAt•DateTimeTz!

When the support conversation was created.

id•ID!

Unique primary key.

messagesCount•Int!

Messages count of the support conversation.

subject•String

Subject of the support conversation.

targetEmail•String

Target email of the support conversation.

updatedAt•DateTimeTz!

When the support conversation was last updated.

field•[String!]

message•String!

mutation SupportTicketCreateConversation($id: ID!, $input: SupportConversationCreateInput!) {
  supportTicketCreateConversation(id: $id, input: $input) {
    supportConversation {
      channel
      createdAt
      id
      messagesCount
    }
  }
}

Replace placeholder values and use the endpoint and bearer token for your PackCloud environment.