GraphQL API
Organization API
Organization / Types/ object

SupportTicketConnection

A paginated list of SupportTicket edges.

Fields

2 fields
cursorString!

A unique cursor that can be used for pagination.

assignedToUserUser

Assigned to user of the support ticket.

The conversations associated with this support ticket.

createdAtDateTimeTz!

When the support ticket was created.

idID!

Unique primary key.

Inbox of the support ticket.

lastMessageAtDateTimeTz

When the most recent message was sent.

The links associated with this support ticket.

The messages associated with this support ticket.

Priority of the support ticket.

HIGHLOWNORMAL
requesterOrganizationSupportParticipantOrganization

Requester organization of the support ticket.

snoozedUntilDateTimeTz

Snoozed until of the support ticket.

Current status of the support ticket.

AWAITING_REPLYCLOSEDOPENPENDINGRESOLVED
subjectString!

Subject of the support ticket.

ticketNumberString!

Ticket number of the support ticket.

updatedAtDateTimeTz!

When the support ticket was last updated.

waitingSinceDateTimeTz

Waiting since of the support ticket.

endCursorString

The cursor to continue paginating forwards.

hasNextPageBoolean!

When paginating forwards, are there more items?

hasPreviousPageBoolean!

When paginating backwards, are there more items?

startCursorString

The cursor to continue paginating backwards.