GraphQL API
Organization API
Organization / Types/ object

SupportTicketConnection

A paginated list of SupportTicket edges.

Fields

2 fields
hasNextPageBoolean!

When paginating forwards, are there more items?

hasPreviousPageBoolean!

When paginating backwards, are there more items?

startCursorString

The cursor to continue paginating backwards.

endCursorString

The cursor to continue paginating forwards.

idID!

Unique primary key.

ticketNumberString!

Ticket number of the support ticket.

subjectString!

Subject of the support ticket.

Current status of the support ticket.

OPENPENDINGAWAITING_REPLYRESOLVEDCLOSED

Priority of the support ticket.

LOWNORMALHIGH
requesterOrganizationSupportParticipantOrganization

Requester organization of the support ticket.

assignedToUserUser

Assigned to user of the support ticket.

snoozedUntilDateTimeTz

Snoozed until of the support ticket.

waitingSinceDateTimeTz

Waiting since of the support ticket.

lastMessageAtDateTimeTz

When the most recent message was sent.

Inbox of the support ticket.

createdAtDateTimeTz!

When the support ticket was created.

updatedAtDateTimeTz!

When the support ticket was last updated.

The conversations associated with this support ticket.

The messages associated with this support ticket.

The links associated with this support ticket.

cursorString!

A unique cursor that can be used for pagination.