GraphQL API
Organization API
Organization / Types/ object

SupportTicketUpdatePayload

The response for the mutation containing the result and user errors.

Fields

2 fields
avatarAvatar

Avatar of the user.

emailString!

Email address

firstnameString!

First name

idID!

Unique primary key.

lastnameString!

Last name

localeString!

Locale of the user

The rights associated with this user.

full
timezoneString!

Timezone of the user

The warehouses associated with this user.

A list of SupportConversation edges.

pageInfoPageInfo!

Pagination information about the list of edges.

createdAtDateTimeTz!

When the support ticket was created.

idID!

Unique primary key.

Channel of the support inbox.

EMAIL
createdAtDateTimeTz!

When the support inbox was created.

forwardEmailAddressString

Forward email address of the support inbox.

idID!

Unique primary key.

inboundEmailAddressString!

Inbound email address of the support inbox.

isInternalOnlyBoolean!

Whether this support inbox is restricted to internal users.

nameString!

Name of the support inbox.

The tickets associated with this support inbox.

updatedAtDateTimeTz!

When the support inbox was last updated.

lastMessageAtDateTimeTz

When the most recent message was sent.

A list of SupportTicketLinkedResource edges.

pageInfoPageInfo!

Pagination information about the list of edges.

A list of SupportMessage edges.

pageInfoPageInfo!

Pagination information about the list of edges.

Priority of the support ticket.

HIGHLOWNORMAL
idID!

Unique primary key.

nameString!

Name of the support participant organization.

snoozedUntilDateTimeTz

Snoozed until of the support ticket.

Current status of the support ticket.

AWAITING_REPLYCLOSEDOPENPENDINGRESOLVED
subjectString!

Subject of the support ticket.

ticketNumberString!

Ticket number of the support ticket.

updatedAtDateTimeTz!

When the support ticket was last updated.

waitingSinceDateTimeTz

Waiting since of the support ticket.

field[String!]
messageString!