SupportTicketUpdatePayload
The response for the mutation containing the result and user errors.
Fields
avatarAvatarAvatar of the user.
emailString!Email address
firstnameString!First name
idID!Unique primary key.
lastnameString!Last name
localeString!Locale of the user
timezoneString!Timezone of the user
warehousesUserWarehouseConnection!The warehouses associated with this user.
A list of SupportConversation edges.
pageInfoPageInfo!Pagination information about the list of edges.
createdAtDateTimeTz!When the support ticket was created.
A list of SupportTicketCredit edges.
pageInfoPageInfo!Pagination information about the list of edges.
edges[EventEdge!]!A list of Event edges.
pageInfoPageInfo!Pagination information about the list of edges.
idID!Unique primary key.
createdAtDateTimeTz!When the support inbox was created.
forwardEmailAddressStringForward email address of the support inbox.
forwardEmailDomainEmailDomainThe organization's email domain of the forward email address; replies are only delivered once it is verified.
idID!Unique primary key.
inboundEmailAddressString!Inbound email address of the support inbox.
isInternalOnlyBoolean!Whether this support inbox is restricted to internal users.
nameString!Name of the support inbox.
ticketsSupportTicketConnection!The tickets associated with this support inbox.
updatedAtDateTimeTz!When the support inbox was last updated.
A list of ShipmentInvestigation edges.
pageInfoPageInfo!Pagination information about the list of edges.
lastMessageAtDateTimeTzWhen the most recent message was sent.
A list of SupportTicketLinkedResource edges.
pageInfoPageInfo!Pagination information about the list of edges.
mergedIntoSupportTicketThe ticket this ticket was merged into.
A list of SupportMessage edges.
pageInfoPageInfo!Pagination information about the list of edges.
idID!Unique primary key.
nameString!Name of the support participant organization.
idID!Unique primary key.
nameString!Name of the support participant organization.
snoozedUntilDateTimeTzSnoozed until of the support ticket.
statusSupportTicketStatus!Current status of the support ticket.
AWAITING_REPLYCLOSEDOPENPENDINGRESOLVEDsubjectString!Subject of the support ticket.
ticketNumberString!Ticket number of the support ticket.
updatedAtDateTimeTz!When the support ticket was last updated.
waitingSinceDateTimeTzWaiting since of the support ticket.
field[String!]messageString!