SupportTicketEdge
An edge that contains a node of type SupportTicket and a cursor.
Fields
2 fieldsid•ID!Unique primary key.
ticketNumber•String!Ticket number of the support ticket.
subject•String!Subject of the support ticket.
status•SupportTicketStatus!Current status of the support ticket.
OPENPENDINGAWAITING_REPLYRESOLVEDCLOSEDid•ID!Unique primary key.
name•String!Name of the support participant organization.
id•ID!Unique primary key.
firstname•String!First name
lastname•String!Last name
email•String!Email address
locale•String!Locale of the user
timezone•String!Timezone of the user
avatar•AvatarAvatar of the user.
warehouses•UserWarehouseConnection!The warehouses associated with this user.
snoozedUntil•DateTimeTzSnoozed until of the support ticket.
waitingSince•DateTimeTzWaiting since of the support ticket.
lastMessageAt•DateTimeTzWhen the most recent message was sent.
id•ID!Unique primary key.
name•String!Name of the support inbox.
inboundEmailAddress•String!Inbound email address of the support inbox.
forwardEmailAddress•StringForward email address of the support inbox.
isInternalOnly•Boolean!Whether this support inbox is restricted to internal users.
createdAt•DateTimeTz!When the support inbox was created.
updatedAt•DateTimeTz!When the support inbox was last updated.
tickets•SupportTicketConnection!The tickets associated with this support inbox.
createdAt•DateTimeTz!When the support ticket was created.
updatedAt•DateTimeTz!When the support ticket was last updated.
pageInfo•PageInfo!Pagination information about the list of edges.
A list of SupportConversation edges.
pageInfo•PageInfo!Pagination information about the list of edges.
edges•[SupportMessageEdge!]!A list of SupportMessage edges.
pageInfo•PageInfo!Pagination information about the list of edges.
A list of SupportTicketLinkedResource edges.
cursor•String!A unique cursor that can be used for pagination.