SupportConversation
Fields
10 fieldscreatedAt•DateTimeTz!When the support conversation was created.
id•ID!Unique primary key.
cursor•String!A unique cursor that can be used for pagination.
node•SupportMessage!The SupportMessage node.
endCursor•StringThe cursor to continue paginating forwards.
hasNextPage•Boolean!When paginating forwards, are there more items?
hasPreviousPage•Boolean!When paginating backwards, are there more items?
startCursor•StringThe cursor to continue paginating backwards.
messagesCount•Int!Messages count of the support conversation.
cursor•String!A unique cursor that can be used for pagination.
node•SupportParticipant!The SupportParticipant node.
endCursor•StringThe cursor to continue paginating forwards.
hasNextPage•Boolean!When paginating forwards, are there more items?
hasPreviousPage•Boolean!When paginating backwards, are there more items?
startCursor•StringThe cursor to continue paginating backwards.
subject•StringSubject of the support conversation.
targetEmail•StringTarget email of the support conversation.
avatar•AvatarAvatar of the user.
email•String!Email address
firstname•String!First name
id•ID!Unique primary key.
lastname•String!Last name
locale•String!Locale of the user
timezone•String!Timezone of the user
warehouses•UserWarehouseConnection!The warehouses associated with this user.
A list of SupportConversation edges.
pageInfo•PageInfo!Pagination information about the list of edges.
createdAt•DateTimeTz!When the support ticket was created.
id•ID!Unique primary key.
createdAt•DateTimeTz!When the support inbox was created.
forwardEmailAddress•StringForward email address of the support inbox.
id•ID!Unique primary key.
inboundEmailAddress•String!Inbound email address of the support inbox.
isInternalOnly•Boolean!Whether this support inbox is restricted to internal users.
name•String!Name of the support inbox.
tickets•SupportTicketConnection!The tickets associated with this support inbox.
updatedAt•DateTimeTz!When the support inbox was last updated.
lastMessageAt•DateTimeTzWhen the most recent message was sent.
A list of SupportTicketLinkedResource edges.
pageInfo•PageInfo!Pagination information about the list of edges.
edges•[SupportMessageEdge!]!A list of SupportMessage edges.
pageInfo•PageInfo!Pagination information about the list of edges.
id•ID!Unique primary key.
name•String!Name of the support participant organization.
snoozedUntil•DateTimeTzSnoozed until of the support ticket.
status•SupportTicketStatus!Current status of the support ticket.
AWAITING_REPLYCLOSEDOPENPENDINGRESOLVEDsubject•String!Subject of the support ticket.
ticketNumber•String!Ticket number of the support ticket.
updatedAt•DateTimeTz!When the support ticket was last updated.
waitingSince•DateTimeTzWaiting since of the support ticket.
updatedAt•DateTimeTz!When the support conversation was last updated.