SupportTicket
Fields
urlString!Url of the avatar
emailString!Email address
firstnameString!First name
idID!Unique primary key.
lastnameString!Last name
localeString!Locale of the user
timezoneString!Timezone of the user
A list of UserWarehouse edges.
pageInfoPageInfo!Pagination information about the list of edges.
cursorString!A unique cursor that can be used for pagination.
The SupportConversation node.
endCursorStringThe cursor to continue paginating forwards.
hasNextPageBoolean!When paginating forwards, are there more items?
hasPreviousPageBoolean!When paginating backwards, are there more items?
startCursorStringThe cursor to continue paginating backwards.
createdAtDateTimeTz!When the support ticket was created.
cursorString!A unique cursor that can be used for pagination.
The SupportTicketCredit node.
endCursorStringThe cursor to continue paginating forwards.
hasNextPageBoolean!When paginating forwards, are there more items?
hasPreviousPageBoolean!When paginating backwards, are there more items?
startCursorStringThe cursor to continue paginating backwards.
cursorString!A unique cursor that can be used for pagination.
nodeEvent!The Event node.
endCursorStringThe cursor to continue paginating forwards.
hasNextPageBoolean!When paginating forwards, are there more items?
hasPreviousPageBoolean!When paginating backwards, are there more items?
startCursorStringThe cursor to continue paginating backwards.
idID!Unique primary key.
createdAtDateTimeTz!When the support inbox was created.
forwardEmailAddressStringForward email address of the support inbox.
createdAtDateTimeTz!When the email domain was created.
dnsRecords[EmailDomainDnsRecord!]!DNS records to publish at the domain's DNS provider.
domainString!Domain name, e.g. `brand.com`.
idID!Unique primary key.
lastCheckedAtDateTimeTzWhen the DNS records were last checked.
statusEmailDomainStatus!Verified once every DNS record is verified; only then brands send from it.
FAILEDPENDINGVERIFIEDupdatedAtDateTimeTz!When the email domain was last updated.
idID!Unique primary key.
inboundEmailAddressString!Inbound email address of the support inbox.
isInternalOnlyBoolean!Whether this support inbox is restricted to internal users.
nameString!Name of the support inbox.
A list of SupportTicket edges.
pageInfoPageInfo!Pagination information about the list of edges.
updatedAtDateTimeTz!When the support inbox was last updated.
cursorString!A unique cursor that can be used for pagination.
The ShipmentInvestigation node.
endCursorStringThe cursor to continue paginating forwards.
hasNextPageBoolean!When paginating forwards, are there more items?
hasPreviousPageBoolean!When paginating backwards, are there more items?
startCursorStringThe cursor to continue paginating backwards.
lastMessageAtDateTimeTzWhen the most recent message was sent.
cursorString!A unique cursor that can be used for pagination.
The SupportTicketLinkedResource node.
endCursorStringThe cursor to continue paginating forwards.
hasNextPageBoolean!When paginating forwards, are there more items?
hasPreviousPageBoolean!When paginating backwards, are there more items?
startCursorStringThe cursor to continue paginating backwards.
avatarAvatarAvatar of the user.
emailString!Email address
firstnameString!First name
idID!Unique primary key.
lastnameString!Last name
localeString!Locale of the user
timezoneString!Timezone of the user
warehousesUserWarehouseConnection!The warehouses associated with this user.
A list of SupportConversation edges.
pageInfoPageInfo!Pagination information about the list of edges.
createdAtDateTimeTz!When the support ticket was created.
A list of SupportTicketCredit edges.
pageInfoPageInfo!Pagination information about the list of edges.
edges[EventEdge!]!A list of Event edges.
pageInfoPageInfo!Pagination information about the list of edges.
idID!Unique primary key.
createdAtDateTimeTz!When the support inbox was created.
forwardEmailAddressStringForward email address of the support inbox.
forwardEmailDomainEmailDomainThe organization's email domain of the forward email address; replies are only delivered once it is verified.
idID!Unique primary key.
inboundEmailAddressString!Inbound email address of the support inbox.
isInternalOnlyBoolean!Whether this support inbox is restricted to internal users.
nameString!Name of the support inbox.
ticketsSupportTicketConnection!The tickets associated with this support inbox.
updatedAtDateTimeTz!When the support inbox was last updated.
A list of ShipmentInvestigation edges.
pageInfoPageInfo!Pagination information about the list of edges.
lastMessageAtDateTimeTzWhen the most recent message was sent.
A list of SupportTicketLinkedResource edges.
pageInfoPageInfo!Pagination information about the list of edges.
mergedIntoSupportTicketThe ticket this ticket was merged into.
A list of SupportMessage edges.
pageInfoPageInfo!Pagination information about the list of edges.
idID!Unique primary key.
nameString!Name of the support participant organization.
idID!Unique primary key.
nameString!Name of the support participant organization.
snoozedUntilDateTimeTzSnoozed until of the support ticket.
statusSupportTicketStatus!Current status of the support ticket.
AWAITING_REPLYCLOSEDOPENPENDINGRESOLVEDsubjectString!Subject of the support ticket.
ticketNumberString!Ticket number of the support ticket.
updatedAtDateTimeTz!When the support ticket was last updated.
waitingSinceDateTimeTzWaiting since of the support ticket.
cursorString!A unique cursor that can be used for pagination.
nodeSupportMessage!The SupportMessage node.
endCursorStringThe cursor to continue paginating forwards.
hasNextPageBoolean!When paginating forwards, are there more items?
hasPreviousPageBoolean!When paginating backwards, are there more items?
startCursorStringThe cursor to continue paginating backwards.
idID!Unique primary key.
nameString!Name of the support participant organization.
idID!Unique primary key.
nameString!Name of the support participant organization.
snoozedUntilDateTimeTzSnoozed until of the support ticket.
statusSupportTicketStatus!Current status of the support ticket.
AWAITING_REPLYCLOSEDOPENPENDINGRESOLVEDsubjectString!Subject of the support ticket.
ticketNumberString!Ticket number of the support ticket.
updatedAtDateTimeTz!When the support ticket was last updated.
waitingSinceDateTimeTzWaiting since of the support ticket.