SupportTicket
Fields
16 fieldsurl•String!Url of the avatar
email•String!Email address
firstname•String!First name
id•ID!Unique primary key.
lastname•String!Last name
locale•String!Locale of the user
timezone•String!Timezone of the user
edges•[UserWarehouseEdge!]!A list of UserWarehouse edges.
pageInfo•PageInfo!Pagination information about the list of edges.
cursor•String!A unique cursor that can be used for pagination.
node•SupportConversation!The SupportConversation node.
endCursor•StringThe cursor to continue paginating forwards.
hasNextPage•Boolean!When paginating forwards, are there more items?
hasPreviousPage•Boolean!When paginating backwards, are there more items?
startCursor•StringThe cursor to continue paginating backwards.
createdAt•DateTimeTz!When the support ticket was created.
id•ID!Unique primary key.
createdAt•DateTimeTz!When the support inbox was created.
forwardEmailAddress•StringForward email address of the support inbox.
id•ID!Unique primary key.
inboundEmailAddress•String!Inbound email address of the support inbox.
isInternalOnly•Boolean!Whether this support inbox is restricted to internal users.
name•String!Name of the support inbox.
edges•[SupportTicketEdge!]!A list of SupportTicket edges.
pageInfo•PageInfo!Pagination information about the list of edges.
updatedAt•DateTimeTz!When the support inbox was last updated.
lastMessageAt•DateTimeTzWhen the most recent message was sent.
cursor•String!A unique cursor that can be used for pagination.
The SupportTicketLinkedResource node.
endCursor•StringThe cursor to continue paginating forwards.
hasNextPage•Boolean!When paginating forwards, are there more items?
hasPreviousPage•Boolean!When paginating backwards, are there more items?
startCursor•StringThe cursor to continue paginating backwards.
cursor•String!A unique cursor that can be used for pagination.
node•SupportMessage!The SupportMessage node.
endCursor•StringThe cursor to continue paginating forwards.
hasNextPage•Boolean!When paginating forwards, are there more items?
hasPreviousPage•Boolean!When paginating backwards, are there more items?
startCursor•StringThe cursor to continue paginating backwards.
id•ID!Unique primary key.
name•String!Name of the support participant organization.
snoozedUntil•DateTimeTzSnoozed until of the support ticket.
status•SupportTicketStatus!Current status of the support ticket.
AWAITING_REPLYCLOSEDOPENPENDINGRESOLVEDsubject•String!Subject of the support ticket.
ticketNumber•String!Ticket number of the support ticket.
updatedAt•DateTimeTz!When the support ticket was last updated.
waitingSince•DateTimeTzWaiting since of the support ticket.