SupportTicket
Fields
16 fieldsid•ID!Unique primary key.
ticketNumber•String!Ticket number of the support ticket.
subject•String!Subject of the support ticket.
status•SupportTicketStatus!Current status of the support ticket.
OPENPENDINGAWAITING_REPLYRESOLVEDCLOSEDid•ID!Unique primary key.
name•String!Name of the support participant organization.
id•ID!Unique primary key.
firstname•String!First name
lastname•String!Last name
email•String!Email address
locale•String!Locale of the user
timezone•String!Timezone of the user
url•String!Url of the avatar
pageInfo•PageInfo!Pagination information about the list of edges.
edges•[UserWarehouseEdge!]!A list of UserWarehouse edges.
snoozedUntil•DateTimeTzSnoozed until of the support ticket.
waitingSince•DateTimeTzWaiting since of the support ticket.
lastMessageAt•DateTimeTzWhen the most recent message was sent.
id•ID!Unique primary key.
name•String!Name of the support inbox.
inboundEmailAddress•String!Inbound email address of the support inbox.
forwardEmailAddress•StringForward email address of the support inbox.
isInternalOnly•Boolean!Whether this support inbox is restricted to internal users.
createdAt•DateTimeTz!When the support inbox was created.
updatedAt•DateTimeTz!When the support inbox was last updated.
pageInfo•PageInfo!Pagination information about the list of edges.
edges•[SupportTicketEdge!]!A list of SupportTicket edges.
createdAt•DateTimeTz!When the support ticket was created.
updatedAt•DateTimeTz!When the support ticket was last updated.
hasNextPage•Boolean!When paginating forwards, are there more items?
hasPreviousPage•Boolean!When paginating backwards, are there more items?
startCursor•StringThe cursor to continue paginating backwards.
endCursor•StringThe cursor to continue paginating forwards.
node•SupportConversation!The SupportConversation node.
cursor•String!A unique cursor that can be used for pagination.
hasNextPage•Boolean!When paginating forwards, are there more items?
hasPreviousPage•Boolean!When paginating backwards, are there more items?
startCursor•StringThe cursor to continue paginating backwards.
endCursor•StringThe cursor to continue paginating forwards.
node•SupportMessage!The SupportMessage node.
cursor•String!A unique cursor that can be used for pagination.
hasNextPage•Boolean!When paginating forwards, are there more items?
hasPreviousPage•Boolean!When paginating backwards, are there more items?
startCursor•StringThe cursor to continue paginating backwards.
endCursor•StringThe cursor to continue paginating forwards.
The SupportTicketLinkedResource node.
cursor•String!A unique cursor that can be used for pagination.