GraphQL API
Organization API
Organization / Types/ object

SupportTicketCreateLinksPayload

The response for the mutation containing the result and user errors.

Fields

2 fields
avatar•Avatar

Avatar of the user.

email•String!

Email address

firstname•String!

First name

id•ID!

Unique primary key.

lastname•String!

Last name

locale•String!

Locale of the user

The rights associated with this user.

full
timezone•String!

Timezone of the user

The warehouses associated with this user.

A list of SupportConversation edges.

pageInfo•PageInfo!

Pagination information about the list of edges.

createdAt•DateTimeTz!

When the support ticket was created.

id•ID!

Unique primary key.

Channel of the support inbox.

EMAIL
createdAt•DateTimeTz!

When the support inbox was created.

forwardEmailAddress•String

Forward email address of the support inbox.

id•ID!

Unique primary key.

inboundEmailAddress•String!

Inbound email address of the support inbox.

isInternalOnly•Boolean!

Whether this support inbox is restricted to internal users.

name•String!

Name of the support inbox.

The tickets associated with this support inbox.

updatedAt•DateTimeTz!

When the support inbox was last updated.

lastMessageAt•DateTimeTz

When the most recent message was sent.

A list of SupportTicketLinkedResource edges.

pageInfo•PageInfo!

Pagination information about the list of edges.

A list of SupportMessage edges.

pageInfo•PageInfo!

Pagination information about the list of edges.

Priority of the support ticket.

HIGHLOWNORMAL
id•ID!

Unique primary key.

name•String!

Name of the support participant organization.

snoozedUntil•DateTimeTz

Snoozed until of the support ticket.

Current status of the support ticket.

AWAITING_REPLYCLOSEDOPENPENDINGRESOLVED
subject•String!

Subject of the support ticket.

ticketNumber•String!

Ticket number of the support ticket.

updatedAt•DateTimeTz!

When the support ticket was last updated.

waitingSince•DateTimeTz

Waiting since of the support ticket.

field•[String!]
message•String!