GraphQL API
Organization API
Organization / Types/ object

SupportConversationEdge

An edge that contains a node of type SupportConversation and a cursor.

Fields

2 fields
idID!

Unique primary key.

Channel of the support conversation.

EMAILINTERNALTICKET
targetEmailString

Target email of the support conversation.

subjectString

Subject of the support conversation.

idID!

Unique primary key.

ticketNumberString!

Ticket number of the support ticket.

subjectString!

Subject of the support ticket.

Current status of the support ticket.

OPENPENDINGAWAITING_REPLYRESOLVEDCLOSED

Priority of the support ticket.

LOWNORMALHIGH
requesterOrganizationSupportParticipantOrganization

Requester organization of the support ticket.

assignedToUserUser

Assigned to user of the support ticket.

snoozedUntilDateTimeTz

Snoozed until of the support ticket.

waitingSinceDateTimeTz

Waiting since of the support ticket.

lastMessageAtDateTimeTz

When the most recent message was sent.

Inbox of the support ticket.

createdAtDateTimeTz!

When the support ticket was created.

updatedAtDateTimeTz!

When the support ticket was last updated.

The conversations associated with this support ticket.

The messages associated with this support ticket.

The links associated with this support ticket.

messagesCountInt!

Messages count of the support conversation.

createdAtDateTimeTz!

When the support conversation was created.

updatedAtDateTimeTz!

When the support conversation was last updated.

pageInfoPageInfo!

Pagination information about the list of edges.

A list of SupportParticipant edges.

pageInfoPageInfo!

Pagination information about the list of edges.

A list of SupportMessage edges.

cursorString!

A unique cursor that can be used for pagination.