Organization / Types/ Objects

SupportTicketCreatePayload

The response for the mutation containing the result and user errors.

Fields

avatarAvatar

Avatar of the user.

emailString!

Email address

firstnameString!

First name

idID!

Unique primary key.

lastnameString!

Last name

localeString!

Locale of the user

The rights associated with this user.

fullmcp_readmcp_write
timezoneString!

Timezone of the user

The warehouses associated with this user.

A list of SupportConversation edges.

pageInfoPageInfo!

Pagination information about the list of edges.

createdAtDateTimeTz!

When the support ticket was created.

A list of SupportTicketCredit edges.

pageInfoPageInfo!

Pagination information about the list of edges.

A list of Event edges.

pageInfoPageInfo!

Pagination information about the list of edges.

idID!

Unique primary key.

Channel of the support inbox.

EMAIL
createdAtDateTimeTz!

When the support inbox was created.

forwardEmailAddressString

Forward email address of the support inbox.

forwardEmailDomainEmailDomain

The organization's email domain of the forward email address; replies are only delivered once it is verified.

idID!

Unique primary key.

inboundEmailAddressString!

Inbound email address of the support inbox.

isInternalOnlyBoolean!

Whether this support inbox is restricted to internal users.

nameString!

Name of the support inbox.

The tickets associated with this support inbox.

updatedAtDateTimeTz!

When the support inbox was last updated.

A list of ShipmentInvestigation edges.

pageInfoPageInfo!

Pagination information about the list of edges.

lastMessageAtDateTimeTz

When the most recent message was sent.

A list of SupportTicketLinkedResource edges.

pageInfoPageInfo!

Pagination information about the list of edges.

mergedIntoSupportTicket

The ticket this ticket was merged into.

A list of SupportMessage edges.

pageInfoPageInfo!

Pagination information about the list of edges.

idID!

Unique primary key.

nameString!

Name of the support participant organization.

Priority of the support ticket.

HIGHLOWNORMAL
idID!

Unique primary key.

nameString!

Name of the support participant organization.

snoozedUntilDateTimeTz

Snoozed until of the support ticket.

Current status of the support ticket.

AWAITING_REPLYCLOSEDOPENPENDINGRESOLVED
subjectString!

Subject of the support ticket.

ticketNumberString!

Ticket number of the support ticket.

updatedAtDateTimeTz!

When the support ticket was last updated.

waitingSinceDateTimeTz

Waiting since of the support ticket.

field[String!]
messageString!