Create return request

POST

https://api.pack.cloud/v1/organizations/{organizationId}/return-requests

Request

Path parameters

organizationIdstring
returnRequestIdstring

Payload

brand_idstringrequired
ID of the brand
customer_idstring
ID of the customer
referencestring
Reference of the return request
Example:R-ORD100123
return_methodstring
Return method
Allowed values:storedrop_off_pointpickupown_carrier
Price of customer contribution for return shipment
currencystringrequired
ISO 4217 code of the currency
Example:EUR
valuestringrequired
Money amount
Example:9.95
return_shipping_service_method_idstringnull
ID of the shipping method used for return shipment
refund_typestring
Refund type
Allowed values:couponexchangemoney
statusstring
Status of the return request
Allowed values:draftpendingacceptedrejected
quantity_expectedintegerrequired
Quantity that is expected
order_line_idstringrequired
ID of the order line
return_reason_idstringnull
ID of the return reason
sub_return_reason_idstringnull
ID of the return reason
Orders orders to be linked to this request
idstring
ID of the order
The sender address information
customer_idstringnull
ID of the related customer
company_namestring
Company name (required when no name provided)
Example:Large Company Ltd
namestring
Contact person name (required when no company name provided)
Example:John Doe
addressstring
Street / first address line
Example:Straatweg
address_2stringnull
Second address line
Example:Second line
house_numberstring
House number and addition
Example:123A bus 2
postal_codestring
Postal code
Example:1234AB
citystring
City
Example:Amsterdam
state_codestring
State code
Example:NH
country_codestring
ISO code 3166 alpha 2
Example:NL
emailstring
Email address
phonestring
Phone number
eoristring
Economic Operators Registration and Identification number
ossstring
One-Stop Shop (OSS) number
vatstring
VAT identification number

Response

Created

Body

idstring
ID of the return request
customer_idstringnull
ID of the customer whose return request is
referencestring
Reference
return_methodstring
Return method
Allowed values:storedrop_off_pointpickupown_carrier
Price of customer contribution for return shipment
return_shipping_service_method_idstringnull
ID of the shipping method used for return shipment
statusstring
Status
Allowed values:canceleddraftpendingacceptedrejectedexpiredreceivedcompleted
refund_typestring
Refund type
Allowed values:couponexchangemoney
created_atstring
Creation time of resource
updated_atstring
Latest update time of resource

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